The user who is a consumer has the right to withdraw from the purchase contract of the Product, without having to provide any reason within the period of fourteen calendar days ("Withdrawal Period"). The Withdrawal Period expires after 14 days:
- in the case of an order relating to a single Product, from the day on which the user or a third party, other than the carrier and designated by the user, acquires physical possession of the Products;
- in the case of multiple orders with separate deliveries, from the day on which the user or a third party, other than the carrier and designated by the user, acquires physical possession of the last Product;
- in the case of an order relating to the delivery of a Product consisting of lots or multiple pieces, from the day on which the user or a third party, other than the carrier and designated by the user, acquires physical possession of the last lot or piece.
To exercise the right of withdrawal, the user must inform Pieffe Sport s.n.c., before the expiry of the Withdrawal Period, of its decision to withdraw. The user has exercised his right of withdrawal within the Withdrawal Period, if the communication relating to the exercise of the right of withdrawal is sent before the expiry of the Withdrawal Period. In the event that the user makes use of the Declaration of Withdrawal, the consumer is invited to indicate in the Declaration of Withdrawal the order number, the/s Product/s for the/i which/i intends to exercise the right of withdrawal and its address. Since the burden of proof relating to the exercise of the right of withdrawal before the expiry of the Withdrawal Period rests on the user, it is in the interest of the user to use a durable medium when communicating to Pieffe Sport s.n.c. your own withdrawal.
The product, properly protected and packed, must be sent to the following address: Pieffe Sport s.n.c. di Rossignoli Francesco, Paolo & C. Via Del Fiordaliso 10 - 37051 Bovolone (VR), In the hypothesis provided here, the direct costs of returning the product to Pieffe Sport s.n.c. are borne by the user; the return of the product is under the responsibility of the latter.
The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the customer;
The user is only responsible for the decrease in the value of the goods resulting from a handling of the Product other than that necessary to establish the nature, characteristics and operation of the Product. The Product must however be kept, handled and inspected with the normal diligence and returned intact, complete in all its parts, accompanied by all accessories and leaflets, with identification tags, the seal tag and labels, where present, still attached to the Product, intact and not tampered with, and perfectly suitable for the use for which it is intended and free of signs of wear or dirt. The withdrawal is also applicable to the Product in its entirety. It cannot therefore be exercised in relation to parts and/or accessories of the Product.
In the event that the product for which the right of withdrawal has been exercised has suffered a decrease in value resulting from handling of the goods other than that necessary to establish the nature and characteristics of the product, the refund will not be possible. In the event that the withdrawal has not been exercised in accordance with the provisions of the applicable law, it will not entail the termination of the contract and, consequently, will not give any right to reimbursement. Pieffe Sport s.n.c. will inform the user within 5 working days from receipt of the product, rejecting the withdrawal request. The Product will remain at Pieffe Sport s.n.c. at the user’s disposal for collection, which must be at the expense and under the responsibility of the user.
Please note: Customers who purchase with VAT number cannot exercise the right of withdrawal.